Deliveries/Returns

Here at Trump Diamond Jewelry our customer's satisfaction is important to us!  Need to reach us?  You can email us at trumpdiamondjewelry@gmail.com or you can message us through Facebook.  Emails and messages are returned seven days a week.

We look forward to hearing from you!!!!

DELIVERIES:  All orders are shipped USPS. Please note  if your purchase is a pre-order or a custom made piece the approximate ship date was indicated at the time of purchase.  

RETURNS:  Trump Diamond Jewelry accepts returns for merchandise that are postmarked 14 days from the original ship date.  Please note that all returned merchandise is subject to a ten percent re-stocking fee.  All merchandise must be returned in the original packaging with all tags attached.  Please fee free to contact us at trumpdiamondjewelry@gmail.com   All monies eligible for a refund will be issued back to the original form of payment.  

We recommend that when returning merchandise utilizing a shipping method that provides a tracking number.  We are not responsible for packages lost in transit to us.  It should be noted that Trump Diamond Jewelry is not responsible for fees associated with returns UNLESS it is our error.

SHIP RETURNS TO:   T.D.J.

                                                 4940 Merrick Road  # 304

                                              Massapequa, New York 11762

 

 

EXCHANGES: If an item needs to be exchanged for any reason please contact Trump Diamond Jewelry directly to expedite the exchange at trumpdiamondjewelry.com

TERMS & CONDITIONS

*  Trump Diamond Jewelry reserves the right to refuse any return that does not meet the criteria set forth in the above stated return policy.

* Trump Diamond Jewelry is not responsible for any fees or costs associated with returning or exchanging merchandise.

* When placing an order with Trump Diamond Jewelry you accept the stated terms and conditions.